Frequently Asked Questions

Check the inside temple (arm) of your existing comfortable pair of glasses. You will find a 3-part number such as 52 [] 18 - 140. The first number (52) is the lens width, the second (18) is the bridge width across your nose, and the third (140) is the temple length in millimeters. You can match these numbers against our size filter (Small, Medium, Wide) on any product page.

Eyewear frames (both acetate and metal) are designed to be custom adjusted. You can walk into our Gurugram flagship store anytime for complimentary temple adjustment and nose pad contouring. If you're outside NCR, any optical specialist can adjust the acetate temple curvature within 2 minutes with a frame warmer.

You can upload a photo of your doctor's prescription during checkout, enter your spherical and cylindrical numbers manually, or simply choose "Send Prescription on WhatsApp". Our team will verify and cross-check the details with you before sending the lenses to the edging lab.

We offer Blue Cut UV420 lenses for screen protection, Anti-Reflective (AR) Green/Gold coatings for glare-free driving, Photochromic (transitions that turn dark in sunlight), and High-Index ultra-thin lenses (1.61, 1.67, 1.74) for higher powers.

Frames & Zero-Power Sunglasses: Dispatched within 24–48 hours; delivery takes 2–4 days across India.
Prescription Eyeglasses: Custom lens fabrication, surfacing, robotic laser edging, and optical verification take 2–3 days, with delivery taking 4–6 business days in total. Delhi-NCR deliveries often arrive even faster.

Yes! We provide complimentary free standard delivery on all prepaid orders across India with tracking updates sent directly to your phone.

You can exchange or return eligible frames or sunglasses in original unused condition with all original brand cases and packaging. Simply contact our support team or initiate via your dashboard.

Absolutely. Our Sadar Bazar flagship store in Gurugram features Japanese computerized auto-refractor machines and certified clinical optometrists with over 50 years of diagnostic heritage. Comprehensive tests take just 10-15 minutes.

Address: Main Jacobpura, Sadar Bazar, Near Kulwant Studio, Gurugram, Haryana - 122001.
Timings: 10:00 AM – 8:30 PM (Open all 7 days of the week).